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Developer update march 14th, 2016

Discussion in 'Official Announcements' started by Bevy, Mar 14, 2016.

  1. Bevy

    Staff Bevy Head of CCS

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    Hello Chefs,

    Happy Monday! We hope you like the new Spring and Easter items in Food Street! Also, thank you for your feedback on our first ever Community Challenge last week. We received some wonderful feedback - both positive (like the prizes!) and more constructive (like number of dishes asked for). Our design team will use all of this feedback for our next Community Challenge - coming soon!

    As some of our players are aware, there have recently been some technical problems with Food Street, specifically in the past week. These have usually been limited to a few hours at a time, during which our community and customer service team tries to keep all players informed. We apologise for any game problems and we know they can be very frustrating.

    Please know that we always prioritise fixing these as soon as we are aware of them. Additionally, to further improve stability, we are currently planning to move Food Street onto a new platform progressively over the next few months. This new platform will enable us to more easily find and manage technical problems directly ourselves (our current platform is managed externally, so with some technical problems, we are reliant on another company to address these, which sometimes means it takes longer to fix).

    We hope that you continue to enjoy playing Food Street and that you're looking forward to our Spring Event! Are those hopping bunny's we hear?



    Thank you for your patience and understanding, and of course for playing Food Street!

    The Supersolid Team
     
    Last edited: Mar 14, 2016
    Everna likes this.
  2. rainstormiee

    Volunteer Moderator rainstormiee

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    I'm sure you're aware of this, but some us having problems with "saving" - sending away a food truck fails (I had sent one away in the morning and in the afternoon my voucher was gone and the last two pies was still there), dishes/crops disappear (for example one plants something for overnight and the next day it's vanished)...

    Thanks for caring for us! [​IMG]
     
    Foodstreet100 likes this.
  3. Sweetness

    Volunteer Moderator Sweetness

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    Thanks so much. Love the game
     
  4. Icicle

    Icicle Villager

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    Thank you for letting us know Food Street. I will always be a loyal player, thank you Food Street!!!
     
  5. Gammie1504

    Gammie1504 New in town!

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    When you can get the Gold tickets to get things like a pet?
     
  6. Loriseibert

    Loriseibert New in town!

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    love the game
     
  7. Everna

    Volunteer Moderator Everna

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    Gold vouchers can be earned by playing in events. It's in one of the big mystery boxes in the hop into spring event.
     
  8. Regina Ware

    Regina Ware New in town!

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    It is very aggravating to items going to the market because my market will not update. This is unfair to all who play everyday.
     
  9. Foodstreet100

    Foodstreet100 New in town!

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  10. Foodstreet100

    Foodstreet100 New in town!

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    My items are still not saving. Frustrating. Wait 3 hrs for ice cream.. and u loose it. Buy items on market and you don't get them.
     
    Nolarny and Nancy campbell like this.
  11. Sweetness

    Volunteer Moderator Sweetness

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    U can get gold vouchers by participating in the event. When you fill event orders after reaching so many you may receive them in the reward boxes. Hope that helps.
     
    Angelita likes this.
  12. Ching's Diner

    Ching's Diner New in town!

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    Great game!!!
     
    Angelita likes this.
  13. Robbyn

    Robbyn New in town!

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    Can you tell me why Stella sells the saws for 150 coins when they are listed as 45 coins?
     
    Angelita likes this.
  14. rainstormiee

    Volunteer Moderator rainstormiee

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    Maybe she desperately needs the money for a new machine? :D But in all honesty, I think the saw is this pricey because it's a rare item, you can't always find them on the market.
     
  15. Angelita

    Angelita Villager

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    What would be good is to receive more ways of receiving gloves especially when you need to fish for shrimp it's hard especially when ur food truck asks for shrimp and have to send it away because u have no gloves to make the shrimp net u should have used coins to make the items for the fishing part
     
  16. Angelita

    Angelita Villager

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    Also what would make the game more better is less the time on ice cream lemon cakes and items that take so much time to bake them the time is good on most dishes but would be good if the bacon was reduced timed instead of 3 1/2 hours to a least 2 hours carrot cake should be reduced to 2 1/2 hours and the lemon cake and ice cream should be reduced especially when your doing the event and have no help to make any cheese or cream because you gotta to wait until the ice cream finishes
     
  17. Angelita

    Angelita Villager

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    I love this game but you should make it more better adding more gloves and saws to the game
     
  18. Angelita

    Angelita Villager

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    U can raise the amount to anything so you can earn extra coins especially when you need to buy a certain oven the higher level you are the more stuff costs so selling items raising the prices helps you earn more coins
     
  19. Nancy campbell

    Nancy campbell Villager

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    Angelita...stock up your cheese and cream and butter before you start your Ice Cream...makes things easier
     
  20. Bunnita

    Bunnita Villager

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    Remeber to click the ad billboard (next to where your food truck parks). The more you click it, it seems the more likely you are to get a glove or saw
     

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